By placing an order on this "website", you are accepting these "Shipping Policies" provided below, to ensure that both parties are aware of and agree to protect each other and establish guidelines on our service
For all purposes in this document, the following terms shall be understood as follows:
- The term "Mundo Electronic", "We", "Our" or "We are", means only Mundo Comunicatel Corp.
- The term “Stores” is defined as physical stores called “Mundo Electronic” owned by Mundo Comunicatel Corp.
- The term "You", "Your" and "User" mean "User", it is understood that this is defined as any natural or legal person who buys any article or uses any of our services.
- The term "Website" is the website (https://mundoelectronic.com) ("Website")
- The term "PRODUCT" is any article, equipment, accessory, or any physical device that you acquire in the "Website" or in the "Stores".
- Subject to stock availability
- Shipping methods and costs
1- With shipping included in the price (Free Shipping).
2- Without shipping included, shipping costs will be calculated during the payment process based on the weight, dimensions, and destination of the items in the order, in this second case the shipping payment will be added to the cost of the product in the time of payment.
3- Collection in the store, it would only be possible in or near Miami, in this case the customer would pick up the product in one of Mundo Electronics physical stores, this option must be chosen by you during the payment process, and it would save you the shipping costs.
- Delivery conditions
3.1 National transit time
In general, domestic shipments are in transit for 2 to 7 days.
3.2 International transit time
Generally, orders shipped internationally are in transit for 4 to 22 days. This varies greatly depending on the courier service you have selected. We can offer you a more specific quote when choosing your carrier at checkout.
3.3 Shipping preparation time
Orders placed before 4:00 PM (USA Eastern Time) will ship the same day, otherwise the next business day.
Our warehouse operates Monday through Friday during standard business hours (USA Eastern Time), except for national holidays when the warehouse will be closed. In these cases, we take steps to ensure that shipping delays are kept to a minimum.
3.4 Change of delivery address
For requests to change the delivery address you must notify us by email to firstname.lastname@example.org , we can change the address only before the order has been sent, after the order is picked up by the carrier, having them change the destination entails that it will take longer to deliver it to you, and certain charges may apply for the carrier you have to cover.
3.5 Shipment of box to P.O.
Mundo Electronic can send to box addresses (P.O. Box) that only use postal services.
3.6 Military home delivery
We can ship to military addresses using USPS. We cannot offer this service through courier services.
3.7 Out of stock items
If an item is out of stock, we will cancel and refund the out-of-stock items and ship the rest of the order.
3.8 Exceeded delivery time
If the delivery time has exceeded the expected time, please contact us so that we can investigate with the carrier.
- Notification tracking
- Packages damaged in transit
For more information go to the Return Policy page.
- Refund for packages damaged in transit
- Process for packages lost in transit
- Customer service